Overall the hotel was adequate for location and the time we spent there but the main let down was the room. It would have been very helpful to us before making a decision about accomodation type to know what " the run of the house room meant" when i
... questioned the room size etc it was basically explained that it was the hotel who made the choice about rooms available to customers on arrival which is not in my view user friendly had we known in advance we certainly would not have booked this room.
it woul also be helpful if a snack and choice of hot drinks was available for late arrivals especially after a long journey.
on a positive note the hotel location is excellent and we would consider using it again provided it was more user friendly ie tea facilities in room a double room with a bouble bed which we requested not a single room with a camp bed and single bed with little space between them which was allocated to us.
geraldine macmillan