Lee Lai Huat

Chief Executive Officer

As the Chief Executive Officer, Lee is responsible for HolidayCity’s overall company management and business profitability. This involves the establishment of the company’s strategies, business development and marketing directions to build and develop HolidayCity to become a global brand name.

At the operational level, he works closely with the department managers of Marketing, Customer Service and Finance to ensure that their respective goals are achieved. Lee also participates in various projects to enhance HolidayCity's websites and customer experience.

After two years spent working from a home office and setting up a web solution company, Lee launched HolidayCity.com in 1998. He conceptualized, developed and marketed the online hotel accommodation booking service from the beginning. Armed with a bachelor’s degree (with merit) in Information Technology from Queensland University of Technology, Brisbane, Australia, and a diploma in Electronics Engineering from the French Singapore Institute Singapore (currently Nanyang Polytechnic Singapore), Lee embarked on a career in the IT industry as a computer programmer at a Singapore-based multimedia company, Creative Technology Ltd. He then joined Lotus (IBM) as a software engineer with a team involved in localizing the Lotus Window Application for China, Korea and Japan market.

Married with three children, Lee spends his spare time catching up on his reading, travelling and dining with family and friends.

Top Favourite Holiday Destinations
“Great Ocean Road, Australia for its scenic coastal drive, tranquil towns along the way and the excellent cuisine offered”

“Hong Kong for being an energetic and lively cosmopolitan with great dining experience”

Gan Hock Chin

Deputy Chief Executive Officer

Gan, co-founder and deputy CEO of HolidayCity.com, oversees the general management of the company. He has direct oversight responsibility over the 3 integral departments, namely the Information Technology, Business Development and Human Resource. He provides advice on the objectives set by each department, offers feedback on how the goals can be attained and highlights any issues which may be a contributing factor. Gan also gives advice on any proposals or initiatives which may have an impact on the departments under his purview.

Gan graduated from the Nanyang Technology University, Singapore with a Bachelor of Computer Technology (Hons) in 1993. He was a Senior Software Engineer in Creative Technology Ltd for 6 years where he designed and programmed the Windows software for Creative Sound Blaster cards.

In 1998, Gan developed HolidayCity.com. In the early years as the Chief Technology Officer, he worked on the design and development of web technology, focusing on customers experience and web security, which are of paramount importance to the customers. Eventually, as the company grows, he assumed the position of Deputy CEO to focus on expansion of business as well as overseeing the general administration of the company.

Aside from spending time with his family, Gan indulges in a game of football whenever he can. He also collects stamps as a hobby and enjoys reading.

Top Favorite Holiday Destinations

“Oueenstown, New Zealand offers a variety of activities. It is very scenic and the best place for bungee jumping where you can even touch the river water when you jump. Other exciting and recommended activities include a helicopter ride and water rafting.

“Las Vegas for all the lights and shows. Ever seen a volcano erupts or pirates fighting right outside a hotel? Roller coaster ride around the exterior of a hotel? They are all here.”

“San Francisco for the scenic Golden Gate Bridge and the Fisherman’s Wharf shopping area. Try the clam chowder with sour bread. Out of this world!”

David Chai Chin Loy

Business Development Manager
 

David's main responsibility is to sign up and promote hotel partners to be featured on the HolidayCity website. To that end, he maintains relationships with the current hotel partners, establishes and renegotiating hotel agreements with current and new partners and overseas the placement of hotels on the HolidayCity website.

David's extensive background in the hotel industry began with a Diploma in Hotel Management from a private college in Malaysia, progressing steadily to various key management positions in internationally known hotels and travel agencies in areas of operations, sales and marketing. When he can find the time, David enjoys swimming, tennis, musicals and plays, and dining.

Top Favorite Holiday Destinations
"Switzerland - "The hills are alive..." - The mountains never fail to take my breath away! And the skiing is amazing."

New York - The vibe and energy of this city is amazing! The city is also very safe now. Great food, great plays and my all-time must-have...bagels!"

Chin Yew Meng

Customer Service Manager
 

Chin oversees the overall management of the Customer Service department which handles reservations, enquiries and complaints; liaises with hotels on various issues; handles other related projects and internal training courses; and maintains customer points of contacts.

Chin has extensive background in customer service call centre environment and has 25 years of experience in the IT industry. He has also been on overseas assignments to Beijing, Tokyo and Hong Kong prior to joining HolidayCity. Married with three children, Chin spends most of his spare time engaging in sports activities such as basketball and football, reading, listening to music and travelling.

Top Favorite Holiday Destinations
“San Francisco, because of the city’s excellent scenic view from the central park and the Golden Gate Bridge which is one of the most beautiful bridges I have ever seen”

“Paris, because of its excellent night view of the Eiffel Tower”

Abraham Thomas

Marketing & Communications Manager

Abraham’s main task is to lead the finance team to achieve its departmental goals and objectives, a heavy responsibility which includes the timely reporting of management reports and reviewing and implementing procedures that will enhance collections from customers.

Abraham has an extensive background in finance, being an Associate member of the Chartered Institute of Management Accountants (U.K.) and a chartered member of the Malaysian Institute of Accountants. His previous work experience includes a 15 year stint as the Accounts & Admin Manager of a medium sized company involved in the assembly of plastic components in the automobile industry and 3 years as an Audit Assistant in a certified public accountants company.

In his spare times, Abraham is an avid listener of rock, reggae, and R&B music especially that from the 60’s to 80’s. He enjoys traveling and watching documentaries by National Geographic and Animal Planet, preferably in the company of his wife and one daughter.

Top Favorite Holiday Destinations
“Bal,i for its friendly people.”

“Beijing for its historical sites.”

“Perth for its Botanical Gardens.”

Hanim Shukor

Marketing & Communications Manager
 

Hanim’s main task is to increase HolidayCity’s presence in the online travel market through strategic media campaign and other marketing initiatives. She has 10 years experience in marketing and communications, with stints in the publishing, research and development, and tourism and hospitality industries.

Hanim holds a Bachelor in Education (TESL) from University of Malaya and likes to spend her spare time catching up with family and friends, traveling, reading and acquiring skills in nature photography.

Top Favorite Holiday Destinations
“The island of Bali for its passion for culture and tradition, breathtaking beaches and beautiful people with a big heart.”

“Nepal for its magnificent panoramic view of the Himalayan range, exotic arts and crafts and exciting treks.”

“London for its beautiful architecture, great shopping malls and the historical Tower of London.” 

Ng Chow Leng (Angie)

Human Resources Manager

Top Favorite Holiday Destinations
“The breathtaking views at Nogorkot, Nepal with the very 1st beam  of the sunlight from the Himalayan range at the early hours of the day is indeed a soul quivering experience.”

“Venice, a destination for any occasion - it’s a timeless & unique historical city. The canals, gondolas, churches, cathedrals and arched bridges are well preserved and help to maintain the city's art and beauty.”

“Taj Mahal, the living memorial of love and passion, from the king to the queen and its generations.”