HolidayCity's continuous success is due to several outstanding features we offer
to our global customers on our websites:
Attractive discounted rates
At HolidayCity, we offer attractive discounted rates on a variety of accommodations.
This is made possible through the preferential rates offered by our hotel partners
that are directly passed on to our customers.
HolidayCity is a fast and easy way to book accommodation online
We make it fast and we make it easy! With only a few clicks, our customers can
make their accommodation choices, and reserve and confirm their rooms on their chosen
dates, and at their preferred rates. They receive instant feedback on their booking
status, eliminating any waiting period which makes last-minute travelling arrangement
a feasible option.
Payment is made directly to the hotels
Our customers are not required to make any form of payment online directly to
HolidayCity. This is to ensure their security and ease their worries about conducting
online transactions, particularly for first-time users.
Payment arrangement is subject to the terms and condition of each respective
hotel. Please go to Help for more details.
Wide variety of accommodation choices in more than 800 locations
At HolidayCity, travellers are spoilt for choice. With over 14,000 hotels in
more than 800 locations, they have the freedom to choose from a variety of accommodations
to suit their budget and preference. From 5-star hotels in busy cosmopolitans to
intimate resorts in exotic locations, they would find them all at HolidayCity.
Free reservation service with complete freedom to manage bookings
Our service is free! There is no fee imposed to utilise our system and furthermore,
our customers will be assigned their very own personal account to manage their bookings.
They are able to make changes, cancellations or further bookings anytime, anywhere.
Complete freedom is theirs at no cost.
Please note that the room rates and availability are subject to the terms and
conditions of each respective hotel.
No membership required
Our customers do not need to sign up as a member to use our facilities. They
only need to fill in their personal details once to facilitate any future bookings.
They are guaranteed of a speedy booking process the next time they use our services.
Assistance from professional and helpful Customer Service Officers
Our Customer Service Officers are available to attend to any inquiry from the
customers. They can call, email or fax their queries and the relevant response would
be sent to them in the shortest time possible. HolidayCity has also introduced an
'online chat' facility on our websites where customers can interact with our officers
The 'Guest Review' section contains feedback from our customers on the hotels'
facilities, ambience, service, location, value for money, and other general comments.
There is also an average rating list for the respective hotel as a useful guide
for potential customers. They are assured of unbiased opinion and reviews from other
To start browsing HolidayCity's many accommodation options, click
Where to Stay.